Industries

There’s more to consider when managing a car rental or automotive facility then just the customers and staff. You must consider the product…cars. A positive overall customer experience relies on getting in, and driving out, fast. The best way to accommodate is to ensure that exterior grounds – parking areas, driveways, and access ramps – are clear of debris, have undamaged asphalt, and do not present any risk factors. To keep customers happy, cars must have smooth passage.

Adding to the positive experience is providing a safe and secure environment, and proper functioning lighting so patrons can move around the lots with optimized visibility.

Other areas of consideration include vehicle repair and cleaning areas, and interior customer service stations. Both areas require maintenance to provide a welcome, clean, and comfortable space.

Whatever the facility maintenance requirement, Broadway National has the exterior grounds maintenance, equipment repairs, interior maintenance, and emergency response services necessary to keep automotive/car rental facilities performing efficiently.

Retail is changing. In a competitive retail marketplace, creating an engaging customer experience is a priority. Companies are investing in new store designs to enhance the customer’s shopping experience. Therefore, remodel/refresh projects are at the top of the list for retail brands. However, some things never change, and retail facilities are faced with inherent challenges they must overcome.

Safety and security are significant concerns. Interior and exterior lighting are essential for both security and customer experience. Ensuring proper security of entry systems, doors, and locks can be a challenging issue, and having partners on hand that you trust to respond in a timely manner is invaluable.

General maintenance trades like handyman, glass repair, cleaning, and plumbing services are important for aesthetics and creating a positive customer experience, while supermarket establishments must also consider refrigeration equipment maintenance needs and asset management issues.

At the end of the day, balancing safety, brand image, and customer experience is a difficult task and Broadway National has the capability, and the skilled professionals, to help your business grow and evolve in a competitive space.

The Healthcare Industry relies heavily on providing a safe and reliable environment of care for patients, visitors, and staff members. Healthcare organization facility managers are often faced with complex challenges, the primary being provision of a sanitized environment.

Broadway National provides numerous services to keep your hospitals, specialized care centers, nursing homes and other types of medical centers, well maintained, and secure for day-to-day use. Our team focuses on a proactive approach when it comes to creating solutions for your maintenance needs. The following are some essential services we offer healthcare facilities:

• Hygienic janitorial services that maintain a sanitized facility to prevent the spread of diseases and free of contaminants
• On-demand, scheduled, or emergency response repair services
• Building structure repairs and construction renovations
• Preventive maintenance on equipment
• Services that help maintain an aesthetically pleasing exterior environment

At Broadway National, we are dedicated to helping you put your patients first and alleviate facility management stress. Our highly skilled professionals are empowered to resolve issues and deliver quality results in a sanitary environment.

The banking and finance industry heavily relies on physical environments that strengthen customer relationships and heightened security. To compete in a competitive market, financial institutions must maintain an aesthetically pleasing, and secure facility to attract new customers.

Additionally, accommodating scheduling to eliminate disruption of business and maintain professional appearances is essential. Furthermore, properly operational safety lighting near ATM and banking vestibules is necessary. Most importantly, urgent door and glass repairs to provide a safe and secure environment is another issue financial institution facility managers must address.

Broadway National understands the dynamics of running a financial institution and provides integrated solutions to ensure branch offices, national bank chains, and ATM vestibule areas are kept clean, and that entry/exit ways are secure and operational. We have earned a respected reputation through our years of delivering a high level of client satisfaction. Our 24/7 service team is dedicated to resolving your issues to help keep your multi-site banks and financial institutions operating smoothly.

Facility managers for government run establishments must always be cognizant of the bottom line, as well as continually providing a safe and secure environment for staff.

Renovation and remodel projects, initiated by the trend of reducing office square footage and use of sustainable materials, should be handled by trusted partners who have experience in monitoring spend and staying within budget.

Another priority we see in the industry is the need to minimize energy and water use waste, which can be mitigated by regular monitoring of systems, such as HVAC, plumbing, and electrical equipment. Additionally, considerations to reduce carbon output should be explored, such as installation of LED lighting through retrofit programs.

All this makes the task of management for government facilities a difficult one, but Broadway National can eliminate much of your concerns through provision of general on-demand maintenance, construction, and preventative maintenance services to keep the premises running smoothly. We have you covered.

The goal of any sports and recreation establishment is to create positive guest/ customer experiences. In such a competitive field, striking the right chord is essential. Whether it be a sports arena, gym, spa, or movie theater, it’s all about creating and maintaining an environment that adds, not detracts, to the ambiance.

Renovating, remodeling, or refreshing can add huge value, as well as general maintenance to keep the facility aesthetics in pristine condition. Ensuring proper security by maintaining operational doors, locks, and well lighted areas are also critical.

Another area of heightened concern is sustainability. Monitoring energy output to ensure systems, such as HVAC, are optimized, and installing LED lighting through retrofit programs, can improve efficiencies and reduce a facilities carbon output.

The level of maintenance necessary to prosper requires a trusted partner, with years of experience in easing the responsibilities of facility managers. Broadway National offers comprehensive services and programs designed to alleviate the challenges that so many facility managers are faced with. Whatever your facility challenges, we have you covered.

Hospitality is an industry that relies heavily on customer experience and appearances. Therefore, remodel/refresh projects are at the top of the list for hospitality brands. However, for an industry that is still recovering from pandemic forced closures, costs are always an overlaying factor.

Broadway National’s Construction and Project Management team is highly skilled at realizing a client’s desired results, while keeping a tight rein on budgeting, coordinating, and presenting problem-solving solutions to ensure every project, no matter the scale, is achieved.

Additionally, maintaining a clean, sanitized environment, as well as providing safety and security are significant concerns. Interior and exterior lighting are essential for both security and customer experience. General maintenance trades like hygienic public area cleaning, glass repair, and plumbing services are important for aesthetics and creating a positive customer experience.

At the end of the day, balancing safety, brand image, and customer experience is a difficult task and Broadway National has the capability, and the skilled professionals, to help your business grow and evolve in a competitive space.

The restaurant industry relies heavily on creating a clean, safe, and aesthetically pleasing environment for patrons, whether it be a Quick Service Restaurant (QSR) or fine dining establishment. There are also several FDA and OSHA regulatory requirements that restaurant facilities must adhere to for both customers and staff.

Broadway National offers facility maintenance services that address challenges inherent to restaurant operators including, but not limited to:

• Maintaining an aesthetically pleasing environment to the interior and exterior of the property
• Provide on-demand, scheduled, or emergency response services to any repair needs that may arise
• Hygienic cleaning services
• Maintain lighting and electrical efficiency
• Install and maintain signage and branding
• Assist with equipment and refrigeration asset management and preventative and on-demand maintenance services
• Energy optimization solutions

At Broadway National we look to exceed our clients’ expectations with all aspects of their facility management needs. Our project managers and technicians will collaborate with your restaurant’s upper management to ensure that your establishment is aligned with your vision and is maintained properly to enhance your customers’ dining experience.

For the Real Estate Industry, it’s important that from the moment customers first walk into one of your establishments, whether it be commercial, residential, or mixed-use, they feel safe, welcomed, and at ease. This can be a challenge to facility managers. Broadway National provides numerous services to keep your commercial, corporate, and residential public area spaces well-maintained, presentable, but most importantly, functional for day-to-day use.

The highly skilled team at Broadway National formulates a maintenance checklist to develop a comprehensive, customized program that specializes in all areas, including janitorial and cleaning solutions, frequent equipment and operational repairs, aesthetic upkeep, and customized landscaping scheduled maintenance, to help achieve your goals.

We understand that real estate property and facility managers strive to provide exceptional experiences for their customers. Our professionals are dedicated to ensuring an ongoing communication with our clients to maintain high-quality standards. We take pride in providing proactive solutions to help identify potential maintenance issues.

Educational facilities must navigate multiple challenges in an ever-changing regulatory environment. First and foremost, they must provide a safe and secure environment for students and faculty alike. Ensuring properly reinforced door locks, windows, and installed security measures remain operational and properly maintained is a major issue.

Education facilities also need to invest in providing a space that’s comfortable and stimulates learning. Installation and maintenance of effective lighting helps achieve this goal. Additionally, general property maintenance to enhance aesthetics and ensure the environment continuously fosters interaction and mitigates risks associated with improperly maintained properties, is recommended.

Educators today are also focused on sustainability. Monitoring energy output to ensure systems, such as HVAC, are optimized, and installing LED lighting through retrofit programs, can reduce a facilities carbon output.

All this makes the task of management for educational facilities and campuses a difficult one, but Broadway National’s service offerings can remediate all your concerns through provision of on-demand and preventative maintenance services to keep your premises in optimal working order.

Warehousing and supply chain management is a time focused business, so managing lead times and mitigating delays is a priority. Therefore, clear and accessible roadways, ramps, and docking bays for transport vehicles is critical to move inventory and operate properly. Productive utilization of space is also essential to accommodate large quantities of inventory while also providing a safe workplace. Additionally, food and beverage facilities must adhere to FDA regulations for sanitation, as well as maintain necessary refrigeration equipment.

The list goes on!

Broadway National has a proven record of responsive emergency maintenance to ensure debris clearing and snow removal for safe, passable roadways and loading docks. We also specialize in delivery of effective maintenance, repair work, and cleaning services to provide a clean, safe, and productive workspace. Additionally, Broadway National has the expertise to assist with reimaging warehouse space to maximize available square footage.

We partner with clients to create solutions for any challenge to ensure your business operates efficiently.

Managers for Industrial/Manufacturing Industry facilities must ensure their factories, warehouses, and production floors remain operational and running smoothly with no disruption caused by inherent facility issues. Safety is a priority for most facility managers, as the Industry is fraught with OSHA employee safety requirements. Providing a protected environment not only safeguards against injuries, but also means no lost production time due to injuries. Facility Managers must also ensure no delays resulting from faulty equipment or system breakdowns.

Broadway National provides multiple services aimed at helping managers maintain an operational, safe environment. We also provide equipment and system repairs, as well as asset management programs to help facility managers keep track of aging or ill performing equipment to ensure systems are always running properly.

Additionally, maximizing square footage utilization will allow for installation of more production line equipment, workflow optimization, and inventory storage space. Broadway National has dedicated construction and project management teams who can help reimagine your workspace, plan and expedite a renovation project that will achieve desired results.